Customer Journey Template

Customer Journey Template

Customer Journey Template

Research

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What you can do with the tool:


  • Establish a common understanding in the team about the experiences of customers with a company, product or service.

  • "Moments of misery that affect the customer experience.

  • Get a good understanding of all the customer's touchpoints.

  • Close issues and gaps in customer interaction and realize a unique experience.

  • Create a new and improved customer experience.

  • Develop new products and services in a customer-oriented manner.

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