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Customer Journey Template
Customer Journey Template
Research
What you can do with the tool:
Establish a common understanding in the team about the experiences of customers with a company, product or service.
"Moments of misery that affect the customer experience.
Get a good understanding of all the customer's touchpoints.
Close issues and gaps in customer interaction and realize a unique experience.
Create a new and improved customer experience.
Develop new products and services in a customer-oriented manner.
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